The Challenge of Front-line Management

The Challenge of Front-line Management

Flattened Organizations in the New Economy

eBook - 2001
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The authors of this unique book--among the first to see the ways in which management is becoming reconstructed and to understand what that means at all levels--lay out the key new roles that managers must play. They show that such tasks as strategic planning, budgeting, and quality management, and such functions and attributes as marketing and customer responsiveness, are now part of their jobs and are unavoidable. The result is a far-ranging book that today's managers will need to keep pace with changes that could threaten their careers, and a book that offers others on the way up a way to start their own careers on the right foot.

Greenwood Pub Group
What managerial work is becoming, as organizations in the New Economy "flatten themselves down" in response to the challenges of world competition.

Book News
Consultants and professors of business administration and public affairs describe the characteristics needed by front line managers (FLMs) in the much-touted "new global economy." Essentially designed as a guide for the newly promoted, the volume explores the many subtle aspects of front line management work, including ethics, communication, leading and building teams, motivating employees, developing team skills, planning and controlling, performance appraisals, safety and health, decision-making, and handling change, with optimum productivity being the ultimate goal. Annotation c. Book News, Inc., Portland, OR (

Publisher: Westport, Conn. : Quorum Books, 2001
ISBN: 9780585385259
Characteristics: 1 online resource (viii, 272 pages)
data file,rda
Additional Contributors: Sims, Ronald R.


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