Implementing Virtual Reference Services

Implementing Virtual Reference Services

A LITA Guide

eBook - 2013
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Social web technologies present an often confusing array of options for answering user reference questions. Applying 20 years' experience as a reference librarian working through the development of virtual reference and the integration of new tools and technologies into the industry, Thomsett-Scott lays out how libraries are using vendor services such as LibraryH3lp, LibAnswers, and Text a Librarian, as well as free tools like Twitter and Google Voice for their reference needs. Practitioners offer details on virtual reference services such as Twitter Search, instant messaging services such as.
Publisher: Chicago : ALA TechSource, an imprint of the American Library Association, 2013
ISBN: 9781555709501
1555709508
9781555709518
1555709516
9781555708993
1555708994
9781555709525
Characteristics: 1 online resource (xi, 152 pages) : illustrations

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